Support Center

We're here to help. Find answers or get in touch.

Contact Us Directly

For specific questions, please contact us in one of the following ways.

Email:
vincent@storytreat.com
We typically respond within 24 hours.

Phone:
+86 182 8898 3973
Hours: Monday to Friday, 9:00 AM - 5:00 PM

Frequently Asked Questions

What are your support hours?
Our standard support hours are Monday to Friday, 9:00 AM to 5:00 PM. Critical issues are monitored 24/7.